Support
 

24/7 Customer Support…1,440 Minutes of Every Day!

All products and services sold by PSC are accompanied by our 24/7 customer support guarantee.  Upon implementation clients are assigned one Payroll or TLM Specialist who maintains their account.  This individual works with our Implementation Team to ensure a quick and easy setup.  They provide either web based or onsite training to your company.  This individual’s first priority is helping you!

Outside of regular business hours we always have  trained staff members on call.  These individuals are available to help you at anytime at no extra cost!

Training Process

Product training can be completed online or on-site.  Depending on the product you are purchasing and the size of your Organisation the duration of training will vary.  

Manuals

At PSC we believe that a picture tells a thousand words.  This is why we provide colour manuals for all of our products.  Our 900 page Time & Labour Management manual provides step-by-step instructions that are accompanied by pictures.  This manual is also provided to you on a CD Disk and online in a searchable version.